Restaurant Customer Feedback that Promotes Positive Word of Mouth

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Customer Feedback That Promotes Positive Word of Mouth! Tell Your Friends

Customers can recommend your restaurant to their Facebook friends or post a positive online review on Yelp, Urbanspoon, City Search, or Trip Advisor with just one click right after providing great customer feedback.

Click to Play the Video and see how customers recommend your restaurant to friends and post positive online reviews !

(Not on Facebook or Twitter yet? Check out our FREE video instructions where we show you step-by step how to set everything up. Click on Facebook and Twitter Now and get started today.)

Customer Feedback that Drives Repeat Business!

Thank your customers for their feedback with a coupon for a future visit to your restaurant after completing your feedback survey.

(Do you need a simple coupon tool for your business? Click on Create Coupons and Promotions in Five Minutes and see our low cost coupon creation tool.)

Customer Feedback that Improves Your Restaurant!

Customers provide you with valuable suggestions and identify areas of your restaurant they think can be improved.

"I ask my customers for feedback after every transaction and in every email marketing message we send. My feedback reports tell me what my customers feel we are doing right and where we need to improve. The information is invaluable."
-Jim Wampler, Owner, Papa Romanos Pizza Franchisee

Only $19.95 per month and $49 setup fee!

Get unlimited survey results from your customers.
One customer recommendation pays for this service for an entire year. Call for multiple unit pricing.

You Pay Nothing Today!

Need More Information?

Click on
or Call Toll Free 866-575-4769 x510

Get More Customer Feedback!

Customers hate completing long feedback surveys. Our "Sixty-Second" survey is designed to be completed quickly. Customers are reminded with each feedback request that it will only take sixty-seconds to complete the survey.

The Best Time to Ask for a Recommendation or Online Review! Repeat Business

The best time to ask a recommendation or an online review is right after your customer has had a great experience at your restaurant. That is now possible with our Sixty-Second survey and custom "Thank You" pages. If your customer gives you a great score on the "Ultimate Question" they are asked to recommend your restaurant to friends or provide an online review.

Check Your Online Restaurant Reviews!

Go to the leading restaurant review sites like Yelp, Urbanspoon, City Search, Trip Advisor or Chow and see what online reviews might already be out there. Then take control of the situation and give your customers every opportunity to post positive reviews of your restaurant.

Use our Feedback Service with ANY Email Marketing Provider!

Our Customer Feedback Survey system works with ANY email marketing provider including iContact, Constant Contact, Fishbowl Marketing, mUrgent, Exact Target, Loyal Customer Club and more. Simply include a link to your customer satisfaction survey in your email message and your customer can provide feedback with every email marketing message they receive.

Not involved with email marketing yet? Click on Restaurant Email Marketing and check out our easy and low cost email marketing service.

Customer Feedback for Every Location!

Every feedback survey is location specific with its own unique URL that can be printed on receipts or customer feedback forms. Link to your customer feedback survey from your website or any web page. Feedback survey reports can be viewed by location allowing you to compare the survey results of your restaurant locations.

The Ultimate Question

Our Restaurant Customer Feedback surveys incorporate "The Ultimate Question". The "Ultimate Question", written by best selling author Fred Reichheld, details customer feedback survey best practices in order to maximize the amount of feedback you receive and produce the most useful and measureable results. That's Biz adds a few key questions with the "Ultimate Question" to create our copyrighted "Sixty-Second" Survey.

Our "Sixty Second Surveys" are designed to be completed quickly and are based on Net Promoter® giving you the ability to score your results. The "Net Promoter Score" has proven to be the single most reliable indicator of a company's ability to grow. (Net Promoter is a registered trademark of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld)

Listen to Your Customer Feedback! Listen to Your Customers

Our Customer Feedback system emails you with the customer feedback immediately after your customer completes your survey. The subject line of your email message indicates the urgency of responding to the customer. If you own mutiple restaurant locations, customer survey results can be emailed to location managers, regional managers as well as to you.

Respond Quickly to Customer Feedback!

Our Customer Feedback system allows you to respond to customer issues quickly. Statistics show that seven of ten complaining customers will do business with you again if you resolve the complaint in their favor. Up to ninety-five percent of customers will become loyal customers if their complaint is handled well and quickly.