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See the latest Facebook marketing tools for restaurants in action on our Your Restaurant fan page.
 
Your Restaurant on Facebook

Customer Testimonials

Customer Feedback That Gets New Customers! Tell Your Friends
Our Customer Feedback system makes it easy for customers to recommend your restaurant to their Facebook friends or post positive online reviews on Yelp, Urbanspoon, City Search, or Trip Advisor with just one click right after providing great customer feedback.
Display Great Comments Automatically on Facebook!
Our Fans Rave Facebook application will post all of your great customer comments onto your Facebook Fan Page automatically. Now all of your fans and fan page visitors can see the great feedback your restaurant gets on your customer satisfaction surveys.
Watch Two Videos
See how we make it easy for your customers that give you great feedback to post positive online reviews on Yelp, Urbanspoon, City Search and Trip Advisor.

Then watch our Fans Rave video and see how easy it is to share great customer comments on your Facebook Fan Page.
VIDEO 1:
Get Customer Recommendations on Facebook and Restaurant Review sites.
Click to Play the Video and see how customers recommend your restaurant to friends and post positive online reviews!
VIDEO 2:
Get Great Customer Comments Posted on Your Facebook Fan Page.
Click to Play the Video and see how customers post great comments about your restaurant on your Facebook fan page!

"I ask my customers for feedback after every transaction and in every email marketing message we send. My feedback reports tell me what my customers feel we are doing right and where we need to improve. The information is invaluable."
-Jim Wampler, Owner, Papa Romanos Pizza Franchisee

For about $1.00 per day!
You can get an unlimited number of customer feedback responses that will automatically post to your Facebook Fan Page.
Call for multiple location pricing.
Questions? Call us or click on I'm Interested.
 
Click on I'm Interested
or Call Toll Free 866-575-4769 x510
Use our Feedback Service with ANY Email Marketing Provider!
Our Customer Feedback Survey system works with ANY email marketing provider including iContact, Constant Contact, Fishbowl Marketing, mUrgent, Exact Target, Loyal Customer Club and more. Simply include a link to your customer satisfaction survey in your email message and your customer can provide feedback with every email marketing message they receive.

Not involved with email marketing yet? Click on Restaurant Email Marketing and check out our easy and low cost email marketing service.
Get More Customer Feedback!
Customers hate completing long customer satisfaction surveys. Our "Sixty-Second" survey is designed to be completed quickly. Customers are reminded with each feedback request that it will only take sixty-seconds to complete the survey.
The Best Time to Ask for a Recommendation or Online Review! Repeat Business
The best time to ask a recommendation or an online review is right after your customer has had a great experience at your restaurant. That is now possible with our Sixty-Second survey and custom "Thank You" pages. If your customer gives you a great score on the "Ultimate Question" they are asked to recommend your restaurant to friends or provide an online review.
Customers Tell Your Facebook Fans About Your Great Restaurant
You've heard the customer satisfaction statistics. One dissatisfied customer will tell on average twelve other people about their bad experience. Unfortunately satisfied customers will only tell up to five people. With our Fans Rave application your customers can share their great experience with hundreds of fans and potential customers on your Facebook Fan Page.

(Not on Facebook or Twitter yet? Check out our FREE video instructions where we show you step-by step how to set everything up. Click on Facebook and Twitter Now and get started today.)
The Power of Hundreds of Great Comments
In business there is nothing more powerful than a customer recommendation. Think if you had a page that listed hundreds of recomendations one after another. Fans Rave makes it all possible. You can point to your Facebook Fans Rave tab from your website or your on-going email marketing messages.
Check Your Online Restaurant Reviews!
Go to the leading restaurant review sites like Yelp, Urbanspoon, City Search, Trip Advisor or Chow and see what online reviews might already be out there. Then take control of the situation and give your customers every opportunity to post positive reviews of your restaurant.
Customer Feedback for Every Location!
Every customer satisfaction survey is location specific with its own unique URL that can be printed on receipts or customer feedback forms. Link to your customer feedback survey from your website or any web page. Feedback survey reports can be viewed by location allowing you to compare the survey results of your restaurant locations.
The Ultimate Question
The Ultimate Question
Our Restaurant Customer satisfaction surveys incorporate "The Ultimate Question". The "Ultimate Question", written by best selling author Fred Reichheld, details customer feedback survey best practices in order to maximize the amount of feedback you receive and produce the most useful and measureable results. That's Biz adds a few key questions with the "Ultimate Question" to create our copyrighted "Sixty-Second" Survey.

Our "Sixty Second Surveys" are designed to be completed quickly and are based on Net Promoter® giving you the ability to score your results.  The "Net Promoter Score" has proven to be the single most reliable indicator of a company's ability to grow.  (Net Promoter is a registered trademark of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld)
Listen to Your Customer Feedback! Listen to Your Customers
Our Customer satisfaction survey system emails you with the customer feedback immediately after your customer completes your survey. The subject line of your email message indicates the urgency of responding to the customer. If you own mutiple restaurant locations, customer survey results can be emailed to location managers, regional managers as well as to you.
Respond Quickly to Customer Feedback!
Our Customer Feedback system allows you to respond to customer issues quickly. Statistics show that seven of ten complaining customers will do business with you again if you resolve the complaint in their favor. Up to ninety-five percent of customers will become loyal customers if their complaint is handled well and quickly.
Customer Feedback that Drives Repeat Business! Repeat Business
Thank your customers for their feedback with a coupon for a future visit to your restaurant after completing your feedback survey.

(Do you need a simple coupon tool for your business? Click on Create Coupons and Promotions in Five Minutes and see our low cost coupon creation tool.)
Customer Feedback that Improves Your Restaurant!
Customers provide you with valuable suggestions and identify areas of your restaurant they think can be improved.

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